Privacy Policy

Last Updated: February 2026

At Sostasis, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

1.1 Information You Provide

When you register, list a venue, or use our services, we may collect:

• Account information (name, email address, password)
• Profile information (phone number, profile photo)
• Venue information (venue details, photos, videos, location, amenities)
• Communication data (messages, inquiries sent through the platform)
• Payment information (if applicable in the future)

1.2 Information Collected Automatically

When you access our platform, we may automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, search queries)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain our platform
• Process venue listings and bookings
• Facilitate communication between hosts and clients
• Send administrative information (account updates, security alerts)
• Improve and personalize user experience
• Analyze usage patterns and platform performance
• Prevent fraud and enhance security
• Comply with legal obligations
• Send marketing communications (with your consent)

3. How We Share Your Information

We may share your information with:

• Other Users: Venue hosts' contact information is visible to potential clients. Client inquiries are shared with venue hosts.
• Service Providers: Third-party vendors who assist us (hosting, analytics, email services)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

4. Data Storage and Security

We use industry-standard security measures to protect your information, including encryption and secure servers. However, no method of transmission over the internet is 100% secure. Your data is stored on secure servers provided by Supabase.

5. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Opt-out: Unsubscribe from marketing emails
• Data Portability: Receive your data in a portable format
• Object: Object to certain processing of your data

To exercise these rights, contact us at privacy@sostasis.com

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookies through your browser settings, but some features may not function properly without them.

7. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

8. Children's Privacy

Sostasis is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Users

If you are accessing our platform from outside your country of residence, please be aware that your information may be transferred to, stored, and processed in different countries. By using our platform, you consent to such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the platform after changes constitutes acceptance.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@sostasis.com
• Email: support@sostasis.com